As Deaf Advocates, we are passionate about helping businesses become more inclusive. With this goal in mind, we're thrilled to announce our newest training: "Deaf-Friendly Hotel". Our digital course tackles a critical problem in the hospitality industry— a lack of awareness on how to effectively serve the third-largest market segment: the deaf [...]
Creating inclusive concert experiences is no longer a luxury, it's a necessity. In a groundbreaking move that transcended traditional concert experiences. Climate Pledge Arena in Seattle hosted Madonna's Celebration tour with an extraordinary commitment to inclusivity. By featuring Russell Harvard, a renowned Deaf performer, alongside 2 skilled ASL interpreters, this event not [...]
Airports can be a labyrinth of chaos and stress, especially for those rushing to catch a flight. For the Deaf and hard of hearing traveler, this often includes navigating an additional maze of barriers that range from lack of visual information to communication struggles and impatience from airport staff and passengers. Let's [...]
Think “museum,” and the first things that come to mind are iconic T-Rex displays of your childhood, or heist and adventure movies (think: The Mummy Returns, Thomas Crown Affair, and National Treasure). But unlike the relics inside, museums are evolving - just like the humans who create and visit them. Gone are [...]
Over 48 million people in the U.S. live with hearing loss- and they are far from a monolithic group. We live in an era that celebrates sign language and Deaf Culture on a scale that previous generations never imagined. Deaf artists share the Super Bowl halftime spotlight. Deaf actor Troy Kotsur (CODA) [...]
“Curbside pickup” is one of the many buzzwords 2020 has given us. But unlike roller skate soda fountains and drive-through cinemas, it is likely to stay. Once both major businesses and mom-and-pop retailers implemented this service to curb (pun intended) the spread of COVID-19, it became clear: curbside pickup is an example [...]
One of the keys to understanding the Deaf community is to examine how the Deaf community is unique. The things that set deaf and hard of hearing consumers apart from their hearing counterparts go well beyond language and communication differences; there are several different social norms and values that make Deaf consumers [...]
One of the ironies of being deaf: We rely heavily on visual cues to navigate this world, yet our disability is largely invisible to the naked eye. “But ... you don’t even look deaf” is a surprised comment many a deaf individual has encountered. Without seeing immediate telltale cues like sign [...]