Introducing the Signing-Friendly Realtor Directory: Empowering Deaf and Hard of Hearing Homebuyers and Sellers

Buying or selling a home is a significant life journey. It requires critical decision-making, navigating complex contracts, and making a significant financial commitment. Most people rely on realtors to explain market nuances, legal intricacies, and property details. However, deaf and hard of hearing individuals, especially sign language users, often face unnecessary challenges. [...]

By |2024-11-16T00:34:16+00:00November 9th, 2024|Announcement|0 Comments

Deaf-Friendly Hotel Training: Empower Staff, Enhance Reputation

As Deaf Advocates, we are passionate about helping businesses become more inclusive. With this goal in mind, we're thrilled to announce our newest training: "Deaf-Friendly Hotel". Our digital course tackles a critical problem in the hospitality industry— a lack of awareness on how to effectively serve the third-largest market segment: the deaf [...]

By |2024-07-03T18:33:39+00:00July 3rd, 2024|Announcement|0 Comments

RidicuLIST: Deaf people can’t enjoy music

As someone who is deaf, I’ve heard (pun) my fair share of ridiculous statements about deaf people. One of them that keeps coming up, deaf people cannot enjoy music. As a music lover myself, I am here to set the record straight: deaf people CAN enjoy music.  Music is not just an [...]

By |2023-03-13T19:59:10+00:00March 13th, 2023|Deaf Awareness|0 Comments

5 customer service fails when serving deaf and hard of hearing customers: holiday edition

With the holidays around the corner, customer service sometimes changes for the worst. How does that bode for deaf and hard of hearing customers who are trying to survive the most credit-disrupting, nerve-wracking, and elbow-jostling season of the year? This holiday, are you prepared to provide deaf-friendly customer service? We already discussed [...]

By |2022-12-06T19:56:23+00:00December 6th, 2022|Business Tip|0 Comments

New Deaf-Friendly Museum Training empowers museum professionals to create more accessible experiences 

Think “museum,” and the first things that come to mind are iconic T-Rex displays of your childhood, or heist and adventure movies (think: The Mummy Returns, Thomas Crown Affair, and National Treasure).  But unlike the relics inside, museums are evolving - just like the humans who create and visit them. Gone are [...]

By |2023-02-19T06:38:17+00:00October 13th, 2022|Announcement, Business Tip|0 Comments

Access Orlando: deaffriendly CONSULTING trains 100 hotel staff to welcome 1,000+ deaf professionals to #NAD2022

After its first virtual conference in 2020, the National Association of the Deaf is back with another milestone: hosting its biennial #NAD2022 conference in Orlando, FL for the very first time.  Long-time NAD members may remember New York, NY, Washington, D.C, Chicago, IL, and Cincinnati, OH as frequent host cities (prior to [...]

By |2022-08-23T14:55:47+00:00August 23rd, 2022|Business Tip, Deaf Awareness|0 Comments

Digging Deeper: It takes two to tango, especially in deaf and hearing conversations

A great conversation is like Fred Astaire and Ginger Rogers in action: dance partners in sync with each other, aware of and anticipating next steps, and quickly adapting from start to end. No matter what “language” they used - vaudeville, ballroom dancing, tap dancing, soft shoe, or ballet - this legendary pair [...]

By |2022-06-15T04:21:08+00:00June 13th, 2022|Business Tip, Deaf Awareness|0 Comments

Tapping into lived experiences: the secret sauce of developing deaf-friendly businesses

All businesses are hungry for the expertise that takes them to the next level. But what, exactly, is expertise? Acronyms like “SME” (Subject Matter Expert), “ninja,” and “rock star” have long been standard in job descriptions.  Everyone always wants a rock star. But it’s not limited to an MBA, university prestige, or [...]

By |2022-05-24T18:25:31+00:00May 24th, 2022|Business Tip, Deaf Awareness|0 Comments