Embracing Inclusivity: How Madonna’s Celebration Tour Became a Milestone for the Seattle Deaf Community

By |2024-03-15T22:41:55+00:00March 15th, 2024|Business Tip, Founder's Corner|

Creating inclusive concert experiences is no longer a luxury, it's a necessity. In a groundbreaking move that transcended traditional concert experiences. Climate Pledge Arena in Seattle hosted Madonna's Celebration tour with an extraordinary commitment to inclusivity. By featuring Russell Harvard, a renowned Deaf performer, alongside 2 skilled ASL interpreters, this event not [...]

Inclusive Conversations: Navigating Differences in Deaf and Hearing Cultures

By |2023-08-07T18:51:29+00:00August 7th, 2023|Deaf Awareness|

In a world as diverse as ours, cultural differences shape the way we perceive and engage with the world around us. One striking example of this diversity lies in the contrasting social interactions between hearing and deaf culture. While both cultures offer rich and meaningful experiences, their distinct communication modalities, non-verbal cues, [...]

May is Better Hearing and Speech Month

By |2023-05-18T22:07:53+00:00May 18th, 2023|Deaf Awareness|

The month of May is Better Hearing and Speech Month. Join me in taking a moment to promote awareness and education about communication challenges and the diverse ways in which people communicate.   Hearing and speaking are two of the most common ways that humans communicate and interact with eachother. However, for some [...]

RidicuLIST: Deaf people can’t enjoy music

By |2023-03-13T19:59:10+00:00March 13th, 2023|Deaf Awareness|

As someone who is deaf, I’ve heard (pun) my fair share of ridiculous statements about deaf people. One of them that keeps coming up, deaf people cannot enjoy music. As a music lover myself, I am here to set the record straight: deaf people CAN enjoy music.  Music is not just an [...]

5 customer service fails when serving deaf and hard of hearing customers: holiday edition

By |2022-12-06T19:56:23+00:00December 6th, 2022|Business Tip|

With the holidays around the corner, customer service sometimes changes for the worst. How does that bode for deaf and hard of hearing customers who are trying to survive the most credit-disrupting, nerve-wracking, and elbow-jostling season of the year? This holiday, are you prepared to provide deaf-friendly customer service? We already discussed [...]

New Deaf-Friendly Museum Training empowers museum professionals to create more accessible experiences 

By |2023-02-19T06:38:17+00:00October 13th, 2022|Announcement, Business Tip|

Think “museum,” and the first things that come to mind are iconic T-Rex displays of your childhood, or heist and adventure movies (think: The Mummy Returns, Thomas Crown Affair, and National Treasure).  But unlike the relics inside, museums are evolving - just like the humans who create and visit them. Gone are [...]