The month of May is Better Hearing and Speech Month. Join me in taking a moment to promote awareness and education about communication challenges and the diverse ways in which people communicate. Hearing and speaking are two of the most common ways that humans communicate and interact with eachother. However, for some [...]
All businesses are hungry for the expertise that takes them to the next level. But what, exactly, is expertise? Acronyms like “SME” (Subject Matter Expert), “ninja,” and “rock star” have long been standard in job descriptions. Everyone always wants a rock star. But it’s not limited to an MBA, university prestige, or [...]
Over 48 million people in the U.S. live with hearing loss- and they are far from a monolithic group. We live in an era that celebrates sign language and Deaf Culture on a scale that previous generations never imagined. Deaf artists share the Super Bowl halftime spotlight. Deaf actor Troy Kotsur (CODA) [...]
One of the keys to understanding the Deaf community is to examine how the Deaf community is unique. The things that set deaf and hard of hearing consumers apart from their hearing counterparts go well beyond language and communication differences; there are several different social norms and values that make Deaf consumers [...]