From Python coding to engine assembly, the corporate world banks on hard skills. Job descriptions are seemingly 90 percent hard skills, tossing in a vague soft skill (“motivated self-starter,” anyone?). But soft skills are the secret sauce for retaining consumer loyalty, great user experiences, and being a deaf-friendly business. In fact, as [...]
A social justice movement can ignite overnight. How can you make your event deaf-friendly and accessible?
George Floyd’s killing in June set off massive protests and demonstrations across the globe. A month later, our nation celebrated the 30th anniversary of the Americans with Disabilities Act (ADA). Part of celebrating is recognizing why it’s vital to have peaceful and accessible assembly: Overnight, social justice advocates, and community organizers had [...]
One of the keys to understanding the Deaf community is to examine how the Deaf community is unique. The things that set deaf and hard of hearing consumers apart from their hearing counterparts go well beyond language and communication differences; there are several different social norms and values that make Deaf consumers [...]
There are many reasons why removing barriers and providing accommodations to people with disabilities is a good business practice: it promotes diversity, equity, and inclusion. We’re going to share one more reason- It really pays off at tax time.* There are three tax incentives available for businesses that accommodate people with disabilities, [...]
“A deaf person walks into a bar.” It may sound like the start of a classic joke formula, but this what actually happens all over the world daily, along with: “A deaf customer walks into your retail store,” or “a deaf taxpayer walks into your tax prep office,” or “a deaf driver [...]
Let's face it, it’s tough getting a negative review or negative feedback. No one likes it, whether you’re an individual or a business. While eighty percent of reviews on deaffriendly.com are positive, the deaf-challenged experiences Deaf consumers face sometimes lead to reviews that are three stars or less. We encourage businesses to reframe [...]