New Deaf-Friendly Museum Training empowers museum professionals to create more accessible experiences 

Think “museum,” and the first things that come to mind are iconic T-Rex displays of your childhood, or heist and adventure movies (think: The Mummy Returns, Thomas Crown Affair, and National Treasure).  But unlike the relics inside, museums are evolving - just like the humans who create and visit them. Gone are [...]

By |2022-10-13T20:44:40+00:00October 13th, 2022|Announcement, Business Tip|0 Comments

Newly launched Deaf-Friendly Dining training is led by a deaf facilitator from a multi-generational family restaurant business

Make no mistake about it: Despite the pandemic's huge impact on the dining industry, deaf and hard of hearing Americans still crave good customer service - as much as they crave a good meal itself. According to the National Restaurant Association, 6 in 10 adults have changed their restaurant usage behaviors as [...]

By |2021-12-13T23:20:34+00:00December 13th, 2021|Announcement|0 Comments

Introducing “Deaf-Friendly Tools: How to Hire and Effectively Work with a Sign Language Interpreter”

The unknown can be scary. Imagine that you’re doing business as usual, when a customer emails you a request you’ve never gotten before: sign language interpreting services. It’s natural to feel overwhelmed, awkward, and downright unsure how to take the first step. After all, interacting with deaf and hard of hearing people [...]

By |2021-12-13T23:20:56+00:00October 4th, 2021|Announcement, Business Tip|0 Comments

Introducing “Deaf-Friendly BASICS” for busy customer service professionals

Feeling accessibility-stuck? Don’t have time for a full-blown American Sign Language course, but want to better serve deaf and hard of hearing people? Skill up on seamless communication with deaf and hard of hearing customers, in just one hour or less. Launching February 1st, deaffriendly Consulting’s on-line course, “Deaf-Friendly BASICS” is a [...]

By |2021-12-13T23:21:20+00:00February 1st, 2021|Announcement, Business Tip|0 Comments